Long Distance Paths - Booking
Cancellation
Cancellations should be made in writing and are effective from the date received in this office. For cancellation received more than 35 days before the commencement of a Daypack Hike the deposit will be forfeit. For cancellations received between 35 and 15 days before the commencement of the tour, 50% of the tour cost will be refunded.
Cancellations received 14 days or less before the starting date of the tour, or during the tour, will not be eligible for a refund.
These cancellation fees are implemented in all cases, so we recommend that you are fully covered by a comprehensive travel insurance policy; this will save you the embarrassment of asking us to waive cancellation fees and Footpath Holidays the embarrassment of having to say “no”.
Please see our Travel & Holiday Insurance Information page for details of the type of policy which would be suitable.
Cancellation of Tours
In the unlikely event that fewer than six guests book onto a particular tour we reserve the right to cancel the tour up to six weeks prior to commencement. Guests will have the option to transfer to another tour without charge or receive a prompt refund of all monies paid.
Complaints
Should you encounter a problem on your holiday, please communicate this to your tour leader, and in all likelihood it can be resolved at the time. Any complaints following a tour should be received in writing within fourteen days of the tour’s conclusion. Complaints received after this date can be very difficult to investigate.